GXD Firmware Updater Question

Moderators: Cameron Shoffner, Christian Cook, Kirk Fyvie, Martin Barbour, Gary Evans_QSC, QSC-Dale Sandberg

Fri Jun 02, 2017 4:49 pm

  • Do you have a list of the minor bug fixes that came with the latest update 1.1.11? The reason I ask is, I have a minor 60ish hz hum that comes and goes. I've isolated it to the amp, and just needing to know if it might be a known bug or if it needs to be sent in for service.
    Robertwlindsey
    Newbie
     
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Fri Jun 09, 2017 9:01 am

  • Sorry you are experiencing issue with your amp. Please call our support line so we can help you with your amplifier issues.
    Toll Free: 800.772.2834 or our Support: 714.957.7150.
    Thank you,
    Chris Stewart
    Product Applications Engineer
    Application Engineering Team
    QSC, LLC
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    Chris Stewart
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Tue Jun 13, 2017 9:19 pm

  • Chris,

    Thanks for responding, but I found the issue with the amp. When I took the top cover off the problem worsened, in that it was now obvious the flexing of the chassis was causing an intermittent 60Hz hum. I tightened the pcb chassis screws and the problem went away.
    Robertwlindsey
    Newbie
     
    Posts: 2
    Joined: Thu Jun 01, 2017 7:42 pm

Thu Jun 15, 2017 11:02 am

  • That's good to know about. Thanks for reporting what you found!
    Bob Lee
    Technical Communications Developer
    QSC, LLC
    Fellow, Audio Engineering Society
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    "If it sounds good, it is good." —Duke Ellington
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    Bob Lee
    QSC Audio Products
     
    Posts: 2518
    Joined: Thu Mar 06, 2003 2:01 am
    Location: Costa Mesa, California



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